The two things most customers want to know.
Your coating designs are private to your account, and we do not use them to train AI or to develop coatings of our own.
Design data leaves our systems in exactly one situation — you use the Lumi AI assistant and have separately agreed to let it see your design — and you can turn that off while still using Lumi.
The agreement between you and us. Includes ownership of your designs, billing and cancellation, and the limits of what our output guarantees.
What we collect, what we never collect, who processes it, how long we keep it, and how to get a copy or have it deleted.
How designs are protected — and an honest list of what we have not done. Written for the person doing a security review.
Every company that processes data on our behalf, and exactly what each one receives.
What you may and may not do with the service. Short, and not designed to catch you out.
What is stored in your browser and why. No advertising cookies, no third-party analytics.
If your procurement or IT team needs a signed data processing agreement, a completed security questionnaire, or a call before purchase, email privacy@cor-stellaris.com. We would rather answer the questions properly than have you guess from a policy page.
For anything that is not a legal or data question — how a feature works, a problem with your account, a request for something the software does not do yet — write to support@cor-stellaris.com.